====== PLUS IT general information ======

===== PLUS network shares =====

As a member of PLUS you have access to the following network shares:
  * plus_metro : General and plus members folders
  * plus_projects : Projects folders
  * plus_students: Hi-Wi’s folders

Your computer should be connected to the ETH network to be able to access these network shares. Otherwise, you should use the ETH VPN (Explained below in the VPN section).

Instructions:

==== Windows ====

Open an explorer window.

Right click on ’Network' -> Map network drive

Enter one of the following:

  * \\d.ethz.ch\groups\baug\irl\plus_metro
  * \\d.ethz.ch\groups\baug\irl\plus_projects
  * \\d.ethz.ch\groups\baug\irl\plus_students

Click on ‘Connect using different credentials’.
Use your username with the D: D\your_username


==== MAC/Linux ====

Open Finder

Go -> Connect to server

Enter one of the following:

  * %%smb://d.ethz.ch/groups/baug/irl/plus_students%%
  * %%smb://d.ethz.ch/groups/baug/irl/plus_projects%%
  * %%smb://d.ethz.ch/groups/baug/irl/plus_metro%%


Enter your credentials.

It could happen that you receive a link to some folder via mail, but the link doesn’t seem to work. This is probably because the person who sent you the link is using a different system than yours, so you should check for slashes/backslashes and open the share accordingly.

ETH keeps a backup of all information in this servers, so we recommend to store important data into these network shares.

==== Backup policy ====

  - Backup Policy: Daily backup to tape
  - Snapshot Policies: Daily one keep 6 days, OfficeHourly keep 1 day

For more information please check:
https://www.ethz.ch/services/en/it-services/catalogue/storage/nas.html


===== WiFI (eduroam) =====

You should be able to connect to ‘eduroam’ and ‘eduroam-5’ using the following credentials:

User: your_username@staff-net.ethz.ch

**Remember: The password to be used is your network password!**

In case you haven’t set your second password yet, please [[userspace:reset password|follow the instructions]]

==== Connecting from linux (Ubuntu 22.04) ====
Wi-Fi settings -> Select network (eduroam) -> Settings -> Security

Security: WPA & WPA2 Enterprise

Authentication: Tunneled TLS

No CA certificate is required: checked

===== VPN =====

To be able to access to most of ETH resources you must be in the ETH network (vie cable or Wi-Fi).

In case you are not physically in ETH (working from home, travelling, etc) you have the possibility to connect to the ETH network via the ETH VPN Gateway.

In order to do so it is recommended that you use the Cisco AnyConnect Secure Mobility Client.
This software package is available in the IT Shop and in https://sslvpn.ethz.ch

Instructions:

The program is very simple. It will just ask for a server to connect to, your ETH username and your password.

The server URL is : sslvpn.ethz.ch/staff-net

The user should be: your_username@staff-net.ethz.ch

**Remember: The password to be used is your network password!**

In case you haven’t set your second password yet, please [[userspace:reset password|follow the instructions]]

==== Connecting to your personal computer ====

In case you would like to connect remotely to your office computer (ssh, Remote Desktop, etc) you should connect through the VPN, but not to the general VPN but specifically to the PLUS VPZ 'baug-irl'.

This is done by connecting to the baug-irl VPZ

The server URL is : sslvpn.ethz.ch/baug-irl

The user should be: your_username@baug-irl.ethz.ch

Once you are connected this way, you should be able to connect to your office computer using Remote Desktop. When prompted for the username, use the D\ as in D\<your_username>

For more information please check:

https://www.ethz.ch/services/en/it-services/catalogue/networks-connections/remote.html

===== Printer =====

In Windows it is only needed to add the network printer with the following URL: \\pia01.d.ethz.ch\card-ethz

In MAC, please check the document {{userspace:anleitung-pia-drucker-mac.pdf}}

Once a job is sent to the printer you should go in person to the printer, present you ETH card and it will be printed out. You can do this in every ETH printer.

In the H floor the printer is located in the room H 40.2

===== Backup =====
Refer to the [[userspace:backup|backup page]]


===== Password: Activation Multifactor-Authentication =====
The exact procedure is described on the following Confluence page:
https://unlimited.ethz.ch/x/WwZaBg


===== IT support =====

For support or any IT related question you can send an email to irl-support@ethz.ch. We will be very happy to help you.